Frequently Asked Questions
- Are the vehicles fully insured?
- How are the cars transported?
- How long does it take?
- How much notice do I need to give?
- Will I be contacted before pick-up and delivery?
- Is your company licensed?
- How can we pay for this?
- Are you a reputable company?
Question: Are the vehicles fully insured?
Yes. The truck is the primary insurer with a $1 million insurance policy. Each auto is fully insured up to the market value.
Question: How are the cars transported?
The cars are loaded on double-decker new car carriers, the kind you see on the highway transporting new cars. They are carried not driven.
Question: How long does it take?
It takes anywhere from seven to ten days for a typical coast-to-coast delivery. However, due to weather, traffic and other circumstances beyond our control, transport companies can only give estimated time of arrival.
Question: How much notice do I need to give?
A couple of days notice is usually all we need, but additional notice will certainly help us execute a timely move.
Question: Will I be contacted before pick-up and delivery?
Yes. Our drivers will contact you 24 hours prior to pick up and 24 hours prior to delivery.
Question: Is your company licensed?
ALL OUR TRUCKS ARE ICC & FEDERALLY LICENSED
We have a 100% safety rating with both of these bureaus.
THE CALL IS SIMPLE,THE REASSURANCE IS PRICELESS
Question: How can we pay for this?
After initial deposit, you can pay on delivery or at the time of pick up. We accept all major credit cards.
FAQ engine from DiamondSteel
Question: Are you a reputable company?
Yes we are. We ship cars for many new car dealerships, professional sports teams and moving companies. References can be furnished upon request.